Content library
Effective Communications
Course

Effective Communications

Learn about both verbal and non-verbal communication skills

Overview

Being able to communicate effectively is perhaps the most important of all life skills. Although it is a continuous work in progress, there are many actions that you can choose to take to improve your communication skills. Participants will learn the importance of:

  • Pace, pitch, and projection to maximize the power of your voice
  • Interpersonal skills to adapt to different situations
  • Verbal communication, both written and spoken
  • Non-verbal communication that “sets the stage” for effective or - ineffective interaction and sharing of information
  • Active listening skills – the other half of effective communication