Professional Presence
Learn about appropriate workplace conduct, including both verbal and non-verbal communication
Overview
As you begin your career in business, both you and your employer want you to be a success. Part of that success is acquiring and maintaining a professional presence. This class will give you the skill set to “put your best foot forward” and then to keep moving in that upward direction. Topics covered include:
- What professional presence is
- How your presence impacts the work environment
- Appropriate professional appearance and conduct
- Interpersonal skills
- Identifying negative and positive non-verbal communication
- Improving verbal and non-verbal communication
- Email and social media etiquette and pitfalls to avoid
- Office etiquette
- Manners / etiquette when dining out with a supervisor and / or - colleagues
- Best practices