Overview
Being able to communicate effectively is perhaps the most important of all life skills. Although it is a continuous work in progress, there are many actions that you can choose to take to improve your communication skills. Participants will learn the importance of:
- Pace, pitch, and projection to maximize the power of your voice
- Interpersonal skills to adapt to different situations
- Verbal communication, both written and spoken
- Non-verbal communication that “sets the stage” for effective or ineffective interaction and sharing of information
- Active listening skills – the other half of effective communication